• What are the benefits of participating?
  Troops will earn 20% of total sales in the Fall Product Program, girls will earn reward, and participating in fall is a great way to prepare for the largest girl-run business in the world, the Cookie Program! 

• What are the dates of the program?
  Customers will make purchases online from the Girl Scout’s site during the program, from September 6 through October 14. Products will ship to the troop in November for girls to distribute to customers unless the customer pays for expedited shipping.  
  
  
• What products are being offered for the Fall Product Program?
  We offer 14 nut and chocolate items as well as a large selection of magazine subscriptions. Nut and chocolate selections include: Spicy Cajun Mix, English Butter Toffee, Mint Trefoils in a Girl Scout Tin, Peanut Butter Monkeys, Chocolate Covered Almonds, Dark Chocolate Sea Salt Caramels, Whole Cashews, Butter Toffee Peanuts, Chocolate Pretzels in a Reindeer Tin, Pecan Supremes, Cranberry Trail Mix, Honey Roast Peanuts, Fruit Slices, and Peppermint Bark in a Snowman Tin. Also see "Products" above.  
  
  
• When is payment collected for products ordered?
  Payment is collected when the customer places their order.  

• What is a Care to Share product?
  Girls Scouts of Northeast Texas Care to Share program offers customers the opportunity to donate delicious Girl Scout goodies to our local military and first responders. If you can’t eat ‘em, treat ‘em!  

• When will girls receive rewards? 
  Rewards will ship directly to the troop in November and the troop's Fall Product Manager will distribute to girls. 

• When will the troop reveive proceeds? 
  Once all products have been shipped and recevied, GSNETX will receive payment from our Fall Product vendors and will then be able to process payments to troops by the first week of December. 

• Are Cadettes, Seniors, and Ambassadors allowed to opt out of rewards in place of higher proceeds? 
  No, this is not offered with our Fall Product Program, but it continues to be an option in the Cookie Program. 

• How do Juliettes participate? 
  Juliettes will follow the same requirements as troop members. They must have an active Girl Scout membership for 19-20, complete the Product Program parent permission form, and setup site and launch her girl-led online business to friends and family! Juliettes will earn cookie dough and rewards, and cookie dough will be issued once all products have been shipped and received.

• When will customers receive their magazine orders? 
  New magazine subscriptions begin in approximately 6-8 weeks. Renewals begin when the old subscription expires.   
  
  
• Can I order a magazine for my business?
  Yes, however the subscription must be sent to a specific person. Subscriptions sent to a business name, library or media center cannot be processed. 
  
  
• Who should I call if I have problems with my magazines or direct-ship candy/nut items?
  If you have any problems with magazine subscriptions or orders placed online for direct ship, call M2 Media Group at 800-372-8520 or email questions@gsnutsandmags.com.
  
  If you have any problems regarding an order you placed to have candy/nut items delivered by a Girl Scout, call 972-349-2404.

• Why is GSNETX having a Fall Product Program? 
  Many troops have been in search of additional money-earning opportunities, and we’re thrilled to launch this streamlined, simple, online-only program, where girls will build financial literacy skills!
  
  Additionally, we are the only Girl Scout council in Texas, and one of very few in the country, without a Fall Product Program and we’re excited to join in the fun, offering this opportunity for troops to raise more funds for higher awards, travel, and other adventures.          

• Does my troop have to participate?
  This Program is optional - any troop who wishes to participate in the Fall Product Program may respond to the invitation to participate, as with the Cookie Program.  
  
  
• How and when will Girl Scouts receive their personalized avatar patches?
  Girl Scouts will receive their avatar patches by mail approximately 6-8 weeks after the patch has been earned. Make sure the address on her Parent Permission Form is correct to ensure she receives her patch without delay!
  
  
• If we don't participate, are we restricted from other money-earning opportunities?
  No. Per GSNETX Policies and Procedures, Girl Scout troop participation in the most recent Cookie Program is required for approval of additional money-earning projects. This policy applies only to the Cookie Program, and not the Fall Product Program.

  More questions? See below who to contact for support!