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Renew Your Membership

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Strength, resilience, togetherness, and the support of community- that's what Girl Scouts of Northeast Texas is all about. When you stick with Girl Scouts, you're not just giving her something to do, you're giving her someone to be. As she grows, we'll grow with her, guiding her through life's ups and downs, supporting her strengths, and showing her and exciting paths to take.

Our membership system went was updated in November 2020 so the steps you'll follow to renew have changed. Step-by-step instructions are in the menus below.

 

Additional Information

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact  customercare@gsnetx.org.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from noreply@girlscouts.org, so please make sure these added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact Customer Care at (972) 349-2403 or customercare@gsnetx.org to verify that your username/email address is correct.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Customer Care if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. 
  • If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • If your background check has expired, you may lose access until it is up-to-date.
How to Renew Your Family

1.       Login to your My GS account using the email address you registered for Girl Scouts with as your login. (Need help logging in? Check out some tips in the drop-down above.)

2.       In the upper right-hand corner, select My Account, which will bring up a left-hand side menu on your screen.

3.       From left-hand side menu, click My Household to take you to the My household members screen.

4.       For each member, you will need to confirm the roles and troops they are returning to. You can click the Select All button if everyone is returning to the same roles and troops for next year. Be sure that the Membership, Troop, and Volunteer Role (as applicable) is selected for each person in your household. Click the Add Renewal green button in the bottom right-hand corner to continue.

5.       Now you’ll be on the Confirm member details screens. These will be pre-populated with the contact information currently in the system for each member you are renewing.

  • Review the information currently part of your profile and update it as needed before scrolling down. For girls, be sure to update the School Attending to reflect the school your Girl Scout will be attending next membership year.

  • Under Choose a membership year, select the membership you’d like to purchase. Adults will see the option to purchase a lifetime membership.

  • Under Choose payment type, select how you would like to pay. This is where you can request financial assistance if needed.  GSNETX is not using the Program Credit payment function at this time.

  • Click Next Participant to complete the process for each member being renewed. Once you’ve completed the process for all members, click the green button that says Submit member details then the button that says Review Cart.

6.       You’ll be taken to the Review your cart screen where you can confirm that you have the correct council, troop, and volunteer information for each member.

  • On this page, you can decide if you’d like to contribute to the GSNETX Annual Family Partnership campaign. We’d love for you to support Girl Scouts this way! You can also make a donation to Family Partnership anytime throughout the year at gsnetx.org/donatenow.

  • Scroll to the bottom of the page and click the button on the right-hand side to accept the Girl Scout Promise & Law. Click the Add Payment Details button.

7.       On the Payment details screen, you’ll be prompted to enter payment information. Enter the appropriate information and click the green Submit Payment button.

8.       You’re all set! A thank you page with your payment confirmation and order number will appear. You’ll also be able to print a receipt from this page, which will also be sent to the email address on file.

9.   On this screen, you’ll also see a Manage My Account button. This is where you can click the My Profile button and update any language and communications preferences (opting into Girl Scout emails, text messages, phone calls, and photos.) This can also be done for each member of your household under the My Household tab by click Edit details next to their name.

How to Renew Your Troop

1.       Login to your My GS account using the email address you registered for Girl Scouts with as your login. (Need help logging in? Check out some tips in the drop-down above.)

2.       In the upper right-hand corner, select My Account, which will bring up a left-hand side menu on your screen.

3.       From left-hand side menu, click My Troop(s), then click your troop number. If you are are a member of more than one troop, you will see multiple troops listed. 

4.       For each girl member you wish to renew in this transaction, click the box next to the troop number by their name.  You can click the Select All button to check the box next to each girl's name.

5.       For each adult member you wish to renew in this transaction, click the box next to the troop number by their name and the volunteer role they will be returning to. You can click the Select All button to check the boxes next to each volunteer's name and current volunteer roles.

6.       After you have selected all of the troop members who you will be renewing, scroll back up to the top of the page and click the green Renew button under the white troop details information box.

7.       Now you’ll be on the Confirm member details screens. At the top, you will see a trefoil with a number in a circle indicating how many members you are renewing. 

  • Under Choose a membership year, you will likely see the upcoming membership year. If the member you are renewing is a lapsed member who was not an active troop member this year, you will need select the membership you’d like to purchase- we recommend the $35 Extended Membership for the best value. Adults will also see the option to purchase a lifetime membership.

  • Under Choose payment type, select how you would like to pay. This is where financial assistance for membership may be requested though it is important to note that troop leaders may only select financial assistance as the payment type for members of their own household. GSNETX is not using the Program Credit payment function at this time.

  • Click Next Participant to complete the process for each member being renewed. Once you’ve completed the process for all members, click the green button that says Submit member details then the button that says Review Cart.

8.       You’ll be taken to the Review your cart screen where you can confirm that you have the correct council, troop, and volunteer information for each member. 

  • On this page, you can decide if your troop would like to contribute to the GSNETX Annual Family Partnership campaign. We’d love for you to support Girl Scouts this way! You can also make a donation to Family Partnership anytime throughout the year at gsnetx.org/donatenow.

  • Scroll to the bottom of the page and click the button on the right-hand side to accept the Girl Scout Promise & Law. Click the green Add Payment Details button.

9.       On the Payment details screen, you’ll be prompted to enter payment information. Enter the appropriate information and click the green Submit Payment button.

10.       You’re all set! A thank you page with your payment confirmation and order number will appear. You’ll also be able to print a receipt from this page, which will also be sent to the email address on file. 

11.   On this screen, you’ll also see a Manage My Account button. This is where you can click the My Profile button and review the updated statuses of your troop members. It does take about a minute for the information in My Account to update.

Lapsed Members

Hooray - welcome back! Lapsed members are those who were active during the last membership year (2019-2020) but who did not renew during the current membership year(2020-2021.) We have an amazing opportunity for you this spring! You can choose the Extended Membership 18-month membership for just $35 to join for the rest of this year through all of next year- April 1, 2021 - September 30, 2022. You'll also get all the same great Early Bird benefits!

Follow the steps above to renew. If you need help finding a new troop or have any questions about your experience, reach out to us at troopsupport@gsnetx.org.

If it's been even longer since you've been a Girl Scout member and you want to come back now, we're so happy you're back! You will need to join again as a new member and create a new account.

Financial Assistance

We know a lot of our Girl Scout family are facing challenging personal circumstances right now, especially around finances. Our hope is that you’ll allow GSNETX to make the purchase of your annual Girl Scout membership on your behalf if it alleviates any general anxiety, uncertainty, or financial stress you may be facing during this time.

We have simplified the way our members can get help to pay for their membership. Simply select "Apply for financial aid" under the Choose payment type section when renewing membership to receive coverage for the $25 annual membership fee or the $35 18-month membership fee. If you need help completing this process, reach out to our Troop Engagement team at troopsupport@gsnetx.org.

Need Help Renewing?

 

Questions? Contact us.

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