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Don't let your Girl Scout membership expire!

These forever friendships are just getting started.

Think of all the adventures you’ve been on together, the stories you’ve shared, and the challenges you’ve overcome. Your Girl Scout crew truly is something special. Sign up for another year today and keep the magic going.

Reminder - the current Girl Scout membership year ends on September 30, 2022. Be sure to renew before then so you don't miss a single moment.

Renewal Instructions & Help

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact  customercare@gsnetx.org.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from noreply@girlscouts.org, so please make sure these added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact Customer Care at (972) 349-2403 or customercare@gsnetx.org to verify that your username/email address is correct.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Customer Care if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • You might be on the main landing page of MyGS if you see four boxes on the screen. Be sure to click MyAccount at the top to see the menu on the left-hand side.
  • Troops are listed on a separate tab from your family. 
  • If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • If your background check has expired, you may lose access until it is up-to-date.
How to Renew Your Family

1. Go to https://mygs.girlscouts.org/my-account/household. You’ll be prompted to login to your MyGS account using your Girl Scout email address and taken to the My Household tab.

(Need help logging in? Check out the instructions above.)

2. For each member, confirm the roles and troops they are returning to. Click the Select All button if everyone is returning to the same roles and troops for next year. Be sure that the Membership, Troop, and Volunteer Role (as applicable) is selected for each person in your household. Click the green Add Renewal button in the bottom right-hand corner to continue.

3. On the Confirm member details page. Review the information currently part of your profile and update it as needed before scrolling down.

  • For girls, update the School Attending to reflect the school your Girl Scout will be attending next membership year.
  • Under Choose a membership year, select the 2022-2023 membership year. Adults also have the option to purchase a lifetime membership at this step.
  • Under Choose payment type, select how you would like to pay. This is where you can request financial assistance if you need it – simply select Apply for financial aid.

Click Next Participant to repeat the process for each member being renewed. When done, click the green Submit member details button then the Review Cart button.

4. On the Review your cart page. Confirm that you have the correct information for each member.

  • On this page, you can also donate to Girl Scouts and select how much to give.
  • Scroll to the bottom of the page and check the box on the right-hand side column to accept the Girl Scout Promise & Law. Click the Add Payment Details button.

(If the Add Payment Details button is "grayed out", be sure to double-check that you accepted the Promise & Law.)

5. On the Payment details page, enter your payment information and click the green Submit Payment button.

6. You’re all set! A thank you page with your payment confirmation and order number will appear. You can print a receipt from this page and will also receive an email confirmation.

How to Renew Your Troop

1. Go to https://mygs.girlscouts.org/my-account/troop. You’ll be prompted to login to your MyGS account using your Girl Scout email address and taken to the My Troops tab. Click on the troop you'd like to renew.

(Need help logging in? Check out the instructions above.)

2. For each member, confirm the roles and troops they are returning to. Click the Select All button if everyone is returning to the same roles and troops for next year. Be sure that the Membership, Troop, and Volunteer Role (as applicable) is selected for each person in your household. Click the green Add Renewal button in the bottom right-hand corner to continue.

3. On the Confirm member details page. Review the information currently part of your profile and update it as needed before scrolling down.

  • For girls, update the School Attending to reflect the school your Girl Scout will be attending next membership year.
  • Under Choose a membership year, select the 2022-2023 membership year. Adults also have the option to purchase a lifetime membership at this step.
  • Under Choose payment type, select how you would like to pay. This is where you can request financial assistance if you need it – simply select Apply for financial aid.

Click Next Participant to repeat the process for each member being renewed. When done, click the green Submit member details button then the Review Cart button.

4. On the Review your cart page. Confirm that you have the correct information for each member.

  • On this page, you can also donate to Girl Scouts and select how much to give.
  • Scroll to the bottom of the page and check the box on the right-hand side column to accept the Girl Scout Promise & Law. Click the Add Payment Details button.

(If the Add Payment Details button is "grayed out", be sure to double-check that you accepted the Promise & Law.)

5. On the Payment details page, enter your payment information and click the green Submit Payment button.

6. You’re all set! A thank you page with your payment confirmation and order number will appear. You can print a receipt from this page and will also receive an email confirmation.

Financial Assistance

We know a lot of our Girl Scout family are facing challenging personal circumstances right now, especially around finances. Our hope is that you’ll allow GSNETX to make the purchase of your annual Girl Scout membership on your behalf if it alleviates any general anxiety, uncertainty, or financial stress you may be facing during this time.

We have simplified the way our members can get help to pay for their membership. Simply select "Apply for financial aid" under the Choose payment type section when renewing membership to receive coverage for the $25 annual membership fee or the $35 18-month membership fee. If you need help completing this process, reach out to our Troop Support team at troopsupport@gsnetx.org.

Need Help Renewing?

 

Early Bird 2022

Anyone who renewed April 1 - May 12, 2022 is one of our Early Birds and can purchase our exclusive Early Bird patches or shirts in any GSNETX shop or ordered online.  Anyone who renewed April 1-5 is eligible to receive the patch for free - just show your registration completion at time of purchase.

 

Questions? Contact us.

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